Performance Management Systems:

Improving Supervision and Increasing Employee Retention

Presented by: Dr. Patrick R. Progar, Brett DiNovi, Rita Barretta, Elizabeth Christine, and Josh Ziegler

CEUs: 3.0 Supervision CEUs (offered FREE for 2022 PennABA Members)

Abstract

This presentation will describe how we use behavioral strategies such as pinpointing, goal setting, self-
monitoring and reporting out, reciprocal feedback, and pay for performance to improve the supervision we
provide as well as increase employee retention. Maintaining appropriate levels of supervision and
quality of supervision is critical to producing large and durable changes in behavior. We believe that
providing high-quality supervision is also critical to employee retention. While some ABA providers may
struggle with turnover, using the above strategies has consistently produced high levels of retention in
our organization. Taken together, participants will learn to implement these strategies at all levels of an
organization. While concepts such as pay for performance are a component of some for-profit
organizations, the presentation will also highlight how these concepts can be applied in nonprofit
settings as well.

Learning objectives

1. Participants will be able to distinguish between pinpointing and goal setting and apply these strategies to their situations.
2. Participants will be able to describe the role of self-monitoring and feedback when implementing performance management systems at all levels of their organization.
3. Participants will be able to identify at least three behaviorally-based strategies for improving retention.
4. Participants will be able to describe how a pay-for-performance model can be implemented in for-profit and nonprofit organizations.

Additional Event Details

• This webinar will be recorded and available for an additional week for those that cannot attend "live".
• Free Supervision CEUs will only be provided to current 2022 members upon completion and verification of event attendance. If you are not currently a 2022 member and would like the free CEUs, please sign up by visiting the membership page.
• A reminder email with a personal webinar link will be sent to you closer to the event date.
• If you have questions, feel free to contact us at PennABAconference@gmail.com or the Contact page on our website.

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